Fundamental Guides On WebHost Manager (WHM)

Posted in Featured Article on Apr 18th, 2011 |

WHM Overview

WHM stands for WebHost Manager. It’s a tool similar to cpanel that is used by server admins and offered on reseller and dedicated hosting packages.
You can access WHM just like your cpanel, in fact you use the same login details as your cpanel to access the WHM panel. You will find it’s located at

WHM allows the server admin to make changes to domains they are hosting, perform maintenance procedures and install additional tools that they want to make accessible to all or individual domains.

Features Available With WHM

WHM Demo (1): Account Information

WHM Demo

WHM Demo (2): Server Status Report

WHM Demo

Inside WHM you will notice that it’s broken down into 2 parts, you have a left side menu navigation which allows you to manage your accounts, edit, delete and view site activity. It’s broken down into sixteen different areas:

  • Server Configuration
  • Support
  • Locales
  • Cluster/Remote Access
  • Server Status
  • Account Information
  • Account Functions
  • Multi Account Functions
  • FrontPage
  • Themes
  • Packages
  • DNS Functions
  • Email
  • cPanel
  • Plugins

For the most part as a reseller you will only be working under packages, account functions and account information as these three main areas cover everything you need to manage new and existing domains. Account Information provides the following options:

  • List Accounts
  • Listed Parked Domains
  • List Subdomains
  • List Suspended Accounts
  • Search Accounts
  • Show Accounts over Quota
  • View Bandwidth Usage

The most frequently used options among those are list accounts which lets you view every domain you have added and view bandwidth which gives you a breakdown of the bandwidth being used on each domain.
Account Functions provides the following options:

  • Create a new account
  • Force password change
  • Limit bandwidth usage
  • Modify an account
  • Modify suspended account page
  • Password modification
  • Quota modification
  • Skeleton directory
  • Suspend/un-suspend an account
  • Terminate an account
  • Upgrade/downgrade and account
  • Web template editor

You will find the four main areas you will use on a month to month basis in this section will be create a new account, limit bandwidth usage, quota modification and terminate an account.

  • Create a new account allows you to setup new domains on your reseller/dedicated server
  • Limit bandwidth usage provides the ability to increase or decrease bandwidth on individual domains.
  • Quota modification lets you change the amount of space that a domain has assigned to it.
  • Terminate an account removes the domain from your reseller hosting along with all files.

The option called Packages provides you with the following options:

  • Add a package
  • Delete a package
  • Edit a package
  • Feature manager

You really will only use add, delete and edit a package as these allow you to assign custom settings to domains on an individual basis for such things as space, bandwidth and what type of cpanel they will use.

Getting Started With WHM On A New Hosting Account?

Here is the process involved when you’re creating a new account for a new domain that you want to manage:

  • Purchase the domain – Choose and purchase a domain; then setup your Domain Name Servers (DNS) accordingly. Generally most web hosts (this includes hosting companies we reviewed here – iPage, BlueHost, Hostgator, FatCow, GreenGeeks and JustHost) will provide you with the DNS details right after you made your purchase. Name Servers are basically like a zip code that tells the domain register where your hosting company is. You have to place these inside of your domain registrars name server fields. Refer to your chosen registrar as it varies depending on who you are using.
  • Next, log into WHM at or ipaddress/whm once inside the next step is to create a package
  • Create a package. This is basically a package for that domain, i.e how much space, how much bandwidth it will have and what type of cpanel it will have.
  • Create an account. Now you have a packge you can go to create an account, which asks you for your domain name, user and password you want to have to access that domain (this is also for FTP access) and then you click create. It will start to add your details to the account and within seconds your all setup.

After you have gone through the process of creating an account, the next step is to view and see if it’s there. If initially you don’t see it immediately, it means the domain is still propagating. Propagating is the term used to explain the process that occurs when your domain name registrar points the domain over to the host using the DNS servers.

This process can take anywhere from a few minutes up to 72 hours.

Now having said that, what can happen is you will view the domain and think that it has not propagated, when really it has. To determine if this is the case, head over to
Hosting companies use this site a lot to find out about propagation. Simply type in your web domain into the field and click “Begin Browsing.”

If your domain folders are visible through this site; which means if you can see anything different than what you can when you go directly to your URL, then your domain is setup, and you can begin to work on it. To work on it, you can access the site using an ftp program like Coreftp and begin to upload files. You should also at that point be able to access the Cpanel and install whatever CMS platform you plan on using.

Common Uses for WHM

For the most part there are only a few times you’re going to use WHM and here they are:

  • To create new accounts for new domains
  • View what bandwidth has been used so far for the month
  • Increase bandwidth on a site
  • Increase space on a site so that you can upload more files
  • Terminate an account – if it’s your own site but your domain expired you might just want to get rid of the domain account information so that the space and bandwidth is freed up or to suspend a domain if you’re selling hosting to other people.

As you can see WHM is very powerful, it lets you do so many other things but going into what those things do would only overwhelm the average user. The above provides a detailed breakdown of what you would be using and how you can do it.

If you run into the situation of your bandwidth exceeding on your site, which does happen, you can now fix that very fast by logging in and increasing the bandwidth. This means you no longer have to wait around to hear back from your web host and your site can be back up online within minutes. In today’s world of business minutes can mean the difference between losing and winning online.

For further reading, please read: WebHost Manager User Guide, WHM Features List, as well as Domain Name System. Also, you can try out WHM demo at


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